I went to Stan's Service for replacement parts on a clothes dryer. Stan took my information and got on the computer to find the parts. He ordered the three small parts for me at $9.95 each. I later found them on eBay for $1.95 each, but since I had him order them, I went ahead and bought them from him. When ordering the parts, he and his helper argued the whole time over how to use the computer. This was very unprofessional. I came back the day he told me to come and he wasn't there. He told me the shop next door would have the parts and I could pay them. I went there and she had the parts but wouldn't sell them to me without calling Stan first. He would not answer the phone. I had to make another trip to get the parts the next day. Stan had a surprise for me. He THEN told me that on top of the price of the parts there would be a $10 shipping charge. I told him he did not mention that. He said, "I always tell everybody about the shipping charges." He did not. I paid him nearly $40 for $6 worth of parts. After I complained to him about it and told him how much I could have bought them for on eBay, he told me that I would never have found out the part numbers without his help. This fellow thinks HE is the only person in the world with any sense. I beg to differ. I will do no more business with this unprofessional character. Avoid this guy.
All USA
I went to Stan's Service for replacement parts on a clothes dryer. Stan took my information and got on the computer to find the parts. He ordered the three small parts for me at $9.95 each. I later found them on eBay for $1.95 each, but since I had him order them, I went ahead and bought them from him. When ordering the parts, he and his helper argued the whole time over how to use the computer. This was very unprofessional. I came back the day he told me to come and he wasn't there. He told me the shop next door would have the parts and I could pay them. I went there and she had the parts but wouldn't sell them to me without calling Stan first. He would not answer the phone. I had to make another trip to get the parts the next day. Stan had a surprise for me. He THEN told me that on top of the price of the parts there would be a $10 shipping charge. I told him he did not mention that. He said, "I always tell everybody about the shipping charges." He did not. I paid him nearly $40 for $6 worth of parts. After I complained to him about it and told him how much I could have bought them for on eBay, he told me that I would never have found out the part numbers without his help. This fellow thinks HE is the only person in the world with any sense. I beg to differ. I will do no more business with this unprofessional character. Avoid this guy.