Pizza Hut
7955 East Lamar Alexander Parkway, Townsend
Website:
pizzahut.com
Phone: +1 865-448-6676
Opening hours:
Mon11:00-21:00
Tue11:00-21:00
Wed11:00-21:00
Thu11:00-21:00
Fri11:00-22:00
Sat11:00-22:00
Sunclosed
Categories:
Establishment Food
Suggest updates
Worst pizza hut experience. Live within the range for delivery but up on the mountain so they don't deliver. So I placed my order online and drove in to pick it up. She said it was just coming out and ready and I left the store and drove home. Get home and have the wrong pizza. Ordered a simple medium extra pepperoni pizza and ended up with what looked like a supreme. Drove all the way back, was told it was remade but the 2nd one tastes like it was sitting under the heat lamp for the 40ish minutes of all this back and forth. Not hot enough to be freshly remade. Not to mention, did they run out of cheese???? Half the pizza has absolutely no cheese on it. At this point I'm just pissed off, frustrated, hungry, and tired of waiting so I didn't bother to complain again because clearly it does no good. They did give me a $15 store credit for the first one being wrong but I don't even feel like that made up for 2 super bad pizzas in one night. I won't be back here again.