Monroe County Health Department

1:30 appointment and still sitting here waiting at 2:49. Only 1 other person in the lobby when I arrived. As a transfer from another location so far I have found them to be rude. When greeted it was not at all welcoming. It was cold and unprofessional. I've I began the process the intake person was completely hateful. When I told her she had copied the wrong custody papers she snapped at me and asked if I was angry at her and began scolding me like a child. I do not appreciate being talked down to.i am beginning to think they are trained this way. It too two years at my old WIC office and several complaint before they changed this practice.