I came in for a semi-emergency situation and this was my first visit. I think Dr. Floyd did great. He was friendly/positive. I would 100% recommend Dr. Floyd to anyone. His admin staff was nice too and gave me all the paperwork to pre-fillout to be a walk-in later in the afternoon. (And it was a fair amount of paperwork...)
With all that said, (being semi-emergency) I arrived at 6am and their office doesn't post their hours viewable to the public. Also their voicemail system is broken. The generic website doesn't list hours either. When they did open (7:35ish), there was no indication that they were ready and myself along with their other morning patients were left waiting in our cars (until one lady just walked right in!).
So, to fix all criticisms above, I feel that they should:
1. Fix that voicemail system! It should list the hours of operation and also what times you accept walk-ins.
2. If you want to take things a step further, setup your intake forms as fillable PDF form via a secure website. They probably already have access to something like this through their Saint Francis affiliation. Then when the new patient arrives, it is printed and they sign.
But overall a very positive experience! (Fix the after hours message! :-) )
All USA
I came in for a semi-emergency situation and this was my first visit. I think Dr. Floyd did great. He was friendly/positive. I would 100% recommend Dr. Floyd to anyone. His admin staff was nice too and gave me all the paperwork to pre-fillout to be a walk-in later in the afternoon. (And it was a fair amount of paperwork...) With all that said, (being semi-emergency) I arrived at 6am and their office doesn't post their hours viewable to the public. Also their voicemail system is broken. The generic website doesn't list hours either. When they did open (7:35ish), there was no indication that they were ready and myself along with their other morning patients were left waiting in our cars (until one lady just walked right in!). So, to fix all criticisms above, I feel that they should: 1. Fix that voicemail system! It should list the hours of operation and also what times you accept walk-ins. 2. If you want to take things a step further, setup your intake forms as fillable PDF form via a secure website. They probably already have access to something like this through their Saint Francis affiliation. Then when the new patient arrives, it is printed and they sign. But overall a very positive experience! (Fix the after hours message! :-) )