Jack Ward & Sons Plumbing Company

I had a frozen pipe issue that was very frustrating. The guys at Jack Ward & Sons did a phenomenal job and were able to fix my issue. They were very patient with me and were thorough in fixing my pipes as well as explains the problem. I would definitely recommend using Jack Ward & Sons!

If I could leave zero stars I would. After arriving home from a 12 hour shift at work I noticed my pipes were frozen -zero water. Several failed attempts later to fix it ourselves I decided to make some calls to some local plumbers. I called around 630pm was told someone would be out the fix the problem in 3 hours as he had 2-3 other jobs before me. I was told the charge was $175 per hour with a $45 service charge. I was so desperate to get this fixed I agreed and said I would wait. 11pm roles around and still no call. Called the guy back and was promised 1 more hour, max. Midnight roles around and still no call to let us know they are on he way. After 6 hours of waiting I finally gave up because I have to be up for work at 530 am and needed some sleep, but was sure to keep my phone on loud Incase he was to call. No further contact was made from him. I understand this is a busy time, but please don’t promise that you will show and then don’t. I could have made other plans for me, my family and my pets.