A dear friend of mine lost her mother about a year and a half ago. Her parents had pre-paid arrangements for years prior to her passing. I believe it was on a Tuesday her mom died, and I think she called Harpeth Hills on a Wednesday. The lady she spoke with at HH said they were unable to do a weekend burial on such short notice. This was very unconfident due to out of town relatives. I'm sorry, if you have someone that has pre-paid in advance, they should get top priority. I don't care how many burials are schedule, they should have a back-up plan to call in extra help. No excuse.
A dear friend of mine lost her mother about a year and a half ago. Her parents had pre-paid arrangements for years prior to her passing. I believe it was on a Tuesday her mom died, and I think she called Harpeth Hills on a Wednesday. The lady she spoke with at HH said they were unable to do a weekend burial on such short notice. This was very unconfident due to out of town relatives. I'm sorry, if you have someone that has pre-paid in advance, they should get top priority. I don't care how many burials are schedule, they should have a back-up plan to call in extra help. No excuse.