Capital Auto Finance Co

I would recommend nobody ever using this company for their car loan!!! They are horrible!!! I am on disability and taking care of my husband who isn't working. When I bought the car I was working full time. I told them my situation with no empathy at all from them!!! I got behind on my loan so they repossessed my car. They said I had to pay the whole note in order to get my car back, not what I owe!!! They took it at like 2am so now I have to pay $100 to get my personal belongings!!! I know I'm the one that got behind but they won't work with you at all!!!! I have never had this happen before and I'm beyond pissed!!!!

I had a car loan with this company(formally GCB). In 2016 my car was totaled and my insurance paid the car off with a refund that was due to come to me. GCB decides that since the car was paid off in advance that I would have to pay a fee. When I called and questioned it, it was well I am not the supervisor and they are not here at the moment. Then they charged me interest after my insurance paid them. When I called two months later to inquire about my Gap insurance payment they tell me that it had been sent to me two weeks prior. When I finally got the check it was dated the date that I called. How can the check be dated the date I called but mailed two weeks before the call? Will try not to do business with them ever again.