Air Now of Nashville

AirNow Nashville came to do our fall maintenance and signed us for a yearly maintenance contract. When I called again today to schedule the summer maintenance as part of the yearly contract, after a few times tries I finally reached a scheduler who told me he could not find our info in their system even though I had their invoice in my hand and Inv# from their last fall's visit. He told me their General Manager Jason may be able to see our info (strange). I left msg with Jason and not reply so far. Just got a call from AirNow and my maintenance for summer is scheduled. I am happy with their quick response. I will rate the service again after the maintenance is complete next week.